So I can share work with other members of the project team.So I can share work with clients and get feedback.So I have a central location for all project assets.I use Dropbox (referral link) as my primary file-sharing tool and run all my active projects in my Dropbox folder for four reasons: Slack interface showing a conversation between me and the client project team. Trello board showing key tasks organised into four boards.Ī lot of design teams have bee mad about Slack for quite some time, I'm kind of indifferent about it, but as I use it so much across the different teams I work with, I thought I would list it here. We then use this as a place to share feedback and approval. I usually create three simple boards (To Do, Doing, Done) and list and prioritise tasks. To provide visibility of project tasks to clients, I tend to use Trello (referral link). Omniplan project timeline showing key project stages, tasks and dependencies. If I am responsible for putting a Scope of Work together, I find that creating a project plan (GANT) in OmniPlan is essential for estimating timelines, dependencies and costs. Website landing page for Google Docs, Sheets and Slides. Planning, Requirements & Note Taking Google Docs, Sheets and Evernoteĭepending on the team/client I am collaborating with I will use a combination of Google Sheets, Google Docs and Evernote (referral link) to capture requirements and flesh-out use cases and journeys. This helps get the ideas out of my head without getting caught-up in pixel polishing associated with graphics applications. Google Optimize dashboard showing progress for an ongoing experiment.įor requirements gathering, user flows and ideation I try to keep my process analogue: pens, pencils, Post-It Notes, A3 sketch pads and the occasional whiteboard. Supplementing UX best practice with data-driven design ensures the design process is more robust and less subjective. I use Google Optimise to quickly create experiments to statistically quantify which variants of designs will deliver the best user experience for customers. Google Search Console dashboard showing site performance and index coverage. I use Search Console once a site/product has been launched to monitor SEO-related issues such as sitemap indexing, management of 404s and keyword ranking. The Hotjar recordings screen listing individual sessions. The recordings and heat map features are really helpful when trying to gauge where issues are occurring on a specific screen or user journey. I use Hotjar (referral link) in conjunction with a few clients to gain a more in-depth understanding of how users interact/engage. Google Analytics dashboard showing key site metrics such as # of users, bounce rate and session duration. where people are coming from, what they are doing once they are on the site/product and where potential pain points exist. I use Google Analytics to gain insights into the macro-level site/product usage e.g. If you are working on a redesign or iteration of an existing product or service, then gaining access to the current analytics accounts is essential. OK, enough caveats, let's get on with the list. Although some companies are trying hard, there is currently no 'holy grail' UX design tool that does all things for all men (and women), so you will need to have more than one tool in your set-up.The tools and process below work well for me, but you might be slightly different.Every project is different and therefore the tools you use will vary.And secondly for any potential companies/clients who want to evaluate whether I'm a good fit for their design team/process. Firstly to help others going through the same predicament. To that end, I decided I would take the time to share the tools that I use as part of my UX design process. One way to compare tools is to use sites such as UX Tools and Stack Share. They provide handy guides where you can decide what to use/try out based on cost, feature-set etc.īut what I find most valuable is reading about how others collaborate and the tools they use as part of their own process. But how do you decide which are worth dedicating your precious time to learn? There are so many tools now available, many of which are free. It's a great time to be in UX and digital product design. A brief look at the design tools I use on a daily basis (and the wish list I'd like to test out in the near future).
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